Policies

Return Policy

All Ammunition and Reloading components are FINAL SALE. For any defective Ammunition or components please contact the manufacturer for assistance. All other Firearm Accessories can be returned within 14 days of delivery and will be subject to a 15% Restocking Fee. Please contact us via phone or email to start the return process.

Phone: 407-308-2851

Email: [email protected]

 

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to
Www.castleguardarmory.com and Castleguard Armory LLC and governs data collection and
usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to
Castleguard Armory LLC include Www.castleguardarmory.com and Castleguard Armory. The
Castleguard Armory website is a ECOMMERCE site. By using the Castleguard Armory website,
you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Castleguard Armory
may collect personally identifiable information, such as your:
First and Last Name
Mailing Address
E-mail Address
Phone Number                                                                                                                                                                                                                                                                                       
If you purchase Castleguard Armory’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.                                                                                                                   
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Castleguard Armory’s public message boards, this information may be collected and used by others.                        
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.                                                                                                                                              
Use of your Personal Information 

Castleguard Armory collects and uses your personal information to operate its website(s) and deliver the services you have requested. Castleguard Armory may also use your personally identifiable information to inform you of other products or services available from Castleguard Armory and its affiliates. Sharing Information with Third Parties Castleguard Armory does not sell, rent or lease its customer lists to third parties.                                                                                                                                                                                                                                                                       

Castleguard Armory may share data with trusted partners to help perform statistical analysis, send
you email or postal mail, provide customer support, or arrange for deliveries. All such third parties
are prohibited from using your personal information except to provide these services to
Castleguard Armory, and they are required to maintain the confidentiality of your information.
Castleguard Armory may disclose your personal information, without notice, if required to do so
by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the
law or comply with legal process served on Castleguard Armory or the site; (b) protect and
defend the rights or property of Castleguard Armory; and/or (c) act under exigent circumstances

to protect the personal safety of users of Castleguard Armory, or the public.

Tracking User Behavior
Castleguard Armory may keep track of the websites and pages our users visit within Castleguard
Armory, in order to determine what Castleguard Armory services are the most popular. This data
is used to deliver customized content and advertising within Castleguard Armory to customers

whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
Castleguard Armory. This information can include: your IP address, browser type, domain names,
access times and referring website addresses. This information is used for the operation of the
service, to maintain quality of the service, and to provide general statistics regarding use of the

Castleguard Armory website.

Use of Cookies
The Castleguard Armory website may use “cookies” to help you personalize your online
experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies
cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely

assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize Castleguard Armory pages, or register with Castleguard Armory site
or services, a cookie helps Castleguard Armory to recall your specific information on subsequent
visits. This simplifies the process of recording your personal information, such as billing addresses,
shipping addresses, and so on. When you return to the same Castleguard Armory website, the
information you previously provided can be retrieved, so you can easily use the Castleguard

Armory features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the

Castleguard Armory services or websites you visit.

Security of your Personal Information
Castleguard Armory secures your personal information from unauthorized access, use, or

disclosure. Castleguard Armory uses the following methods for this purpose:                                                                                                                                                                           – SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is

protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be

guaranteed.

Children Under Thirteen
Castleguard Armory does not knowingly collect personally identifiable information from children
under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian

for permission to use this website.

E-mail Communications
From time to time, Castleguard Armory may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general

communication.

If you would like to stop receiving marketing or promotional communications via email from
Castleguard Armory, you may opt out of such communications by Clicking on UNSUBSCRIBE

button.

Changes to this Statement
Castleguard Armory reserves the right to change this Privacy Policy from time to time. We will
notify you about significant changes in the way we treat personal information by sending a notice to
the primary email address specified in your account, by placing a prominent notice on our site,
and/or by updating any privacy information on this page. Your continued use of the Site and/or
Services available through this Site after such modifications will constitute your: (a)
acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that

Policy.

Contact Information
Castleguard Armory welcomes your questions or comments regarding this Statement of Privacy. If
you believe that Castleguard Armory has not adhered to this Statement, please contact

Castleguard Armory at:

Castleguard Armory LLC
21 W 13th St

Apopka, Florida 32703

Email Address:

[email protected]

Telephone number:

4073082851

Effective as of January 13, 2020

FFL Policy

Any Firearms purchased through Castleguard Armory will only be sent to a Dealer with a valid Federal Firearms License. We will not ship firearms to any individuals. When a firearm is purchased we will ask you for the contact information of your local FFL in order to complete the transaction. If you have questions during the purchasing process please contact our sales team either at 407-308-2851 or [email protected].

Thank you for shopping with us.

State Restrictions

Due to regulations on Firearms and accessories we are unable to ship certain goods to some states or cities. It is the responsibilty solely of the Customer to ensure that any items purchased are legal in their state of residence. As laws are subject to change if you are unsure of your current State or Local laws please consult your State’s informational website for the most up to date Laws and Ordinances. We here at Castleguard Armory encourage all customers to review their local laws prior to purchasing as to avoid any penalties as a result of purchasing any goods from our site.

Certain cities and municipalities may have regulations regarding Stun Guns, TASER, or Defense Sprays. By purchasing one of these items from Castleguardarmory.com, you are certifying under penalty of law that you are eligible to purchase and possess a Stun Guns, TASER, or Defense Sprays from Castleguardarmory.com.

Training Class Cancelation Policy

All classes are held rain or shine. Any exceptions are at the sole descrestion of our Lead Instructor. For any question please contact us at (407) 308-2851 for any clarification. If the class is cancelled by the Instructor for any reason all students will be able to reschedule at no cost. All cancelations will be sent to students via email at least 24hrs in advance. Any student who fails to atend the course forfeits their class fees and will not be rescheduled. If a last minute issue arises please contact us in order to avoid forfeiting your class fees.

Thank you for your patronage.